ECA is a powerful strategy designed to maximize customer participation. By offering the right resources, ECA enables customers to proactively shape their interactions. That leads to improved customer engagement, as well as essential insights that can guide business strategies. Ultimately, ECA is ab

Serel's powerful framework hinges on a fundamental principle known as ECA. This acronym stands for Event-Condition-Action, representing the core mechanism that fuels Serel's dynamic functionality. ECA constitutes a clear structure for handling events within the system. Firstly, an event is activate